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Comio To Shut India Operations And Will Offer After Sales Service For 1 Year

Posted on December 3, 2018 By Alice Martin No Comments on Comio To Shut India Operations And Will Offer After Sales Service For 1 Year

The Chinese smartphone vendor, Comio, had entered India in May 2017. The firm has now made a decision to close down its local processes, media has learnt. The firm that was established by Topwise Communication (Chinese device maker) was initially targeting to trade almost a million units of Comio handsets by March 2018. On the other hand, it is claimed to have become unsuccessful to attain the original goal owing to problems with its Chinese promoters. Sanjay Kalirona, Comio India Director and CEO, has intimated the government authorities and firm’s local partners about the hardships the firm encounters owing to its Chinese promoters’ lack of support.

“In this voyage, it is our misfortune that our parent Chinese firm could not offer us correct goods at correct time according to market needs,” claimed Kalirona to the media in an interview. “Worst part has been quality problems encountered by us in most of our handsets and Chinese firm did not learn from their mistakes and kept making them again and again. And the conclusion is most of retailers, partners, and users began losing fate in the brand.”

On a related note, HTC, the premium handset brand, earlier claimed that it is leaving the Indian market, turning into the first primary victim of the Chinese raid in the smartphone market of India. Top management of HTC India, comprising Vijay Balachandran (the sales head), Faisal Siddiqui (the country head), and Nayyar (the product head), have applied for the resignation, claimed three senior officials to the media in an interview.

The firm has asked its team of 70–80 members to leave with a few exemptions such as Rajeev Tayal (the chief financial officer). It is also quitting all distribution deals in the nation after stopping local production for nearly a year now, they claimed.

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