NAIA PAL Flight Passengers Paperless Entry Starts March 16, Netizens React

NAIA Terminal 2 passengers

Starting today, Monday, March 16, 2015, the Ninoy Aquino International Airport (NAIA) Terminal 2 will be implementing paperless entry, as part of its plan to improve the processing of its passengers. The announcement was made by MIAA (Manila International Airport Authority) and the Philippine Airlines (PAL).

According to a post by the official Facebook page of PAL, only passengers of their flights will adopt this pilot-testing of paperless procedure. PAL noted NAIA Terminal 2, being among the three terminals that serves the passengers of the country’s flag carrier, is being expected to shorten lines of passengers.

In line with this new system, airport security will require PAL passengers who have electronic devices (such as laptop, tablet, or smartphone, to show an image of their e-ticket as they entering NAIA Terminal 2. That image should be exactly the same as the ticket sent by PAL to the passenger’s device.

For passengers without any electronic devices, PAL said they can still present their traditional paper ticket, the printed itinerary receipt, and the printed e-boarding pass for passengers opting for web check-in, and other required travel documents. But this is only during the initial phase of this project.

The nation’s flag carrier emphasized that the change is in line with the mandate of the IATA (International Air Transport Association), with the aim to remove paper documents and totally implement a paperless environment by 2016.

PAL said that their security personnel and representatives at the NAIA Terminal 2 entrance will be assisting affected passengers in mandating this latest processing scheme. The public is being reminded not to forget to bring their necessary travel documents such as passport and valid IDs with picture.

However, there was no mention until when this initial phase of paperless process shall last. Additional advisories will be posted PAL’s official website and their social media accounts. Meanwhile, some netizens congratulated the airline while there are those are those who don’t agree. Here are some of them:

“Great move, PAL! I’m glad Philippines is adopting new technology despite being a third-world country. This is a big help to our passengers.” Ralph Lorenzada (@ralphlorenzada) tweeted.

“While this sounds cool, what happens after the first phase? PAL cannot force their passengers to buy such gadgets, especially the elderly.” Apolinaria Magbitang (@apolopdiay) tweeted.

“Why should we still show an image of the ticket? Are IDs, passport not enough? What if my gadget has problems once I enter T2?” Eugenio Alfonso III (@genealfonso) tweeted.

This new scheme comes a day after the inaugural flight Philippine Airlines to New York. PAL Chairman and CEO Lucio Tan, PAL President and COO Jaime Bautista, and US Ambassador to the Philippines Phillip Goldberg were present at NAIA Terminal 2 for the traditional ribbon cutting.

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